Medicare Part D Reporting – helping health care providers meet the requirements of Chapter 9 of the Medicare Prescription Drug Benefit Manual - Part D Program to Control Fraud, Waste and Abuse
Mystery Shopping – performing on-site, telephone or website evaluations to obtain objective assessments of the customer experience
Customer Satisfaction Surveys – providing telephony or web-based customer satisfaction surveys for organizations interested in validating the customer experience
Harassment Training and Reporting – helping employers implement harassment education programs and allegation reporting vehicles to prevent harassment, discrimination, and retaliation in the workplace
Deficit Reduction Act (DRA) Training – helping large health care organizations comply with Section 6032 by proactively adopting written policies, updating employee handbooks, administering employee communication and training programs, and implementing reporting mechanisms in order to protect Medicaid funding and avoid civil monetary penalties resulting from false claims
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