An effective Certification and Survey program does more than reinforce policies and operational procedures — it supports policy management, fosters understanding of potential risks, encourages employees to play an active role in managing those risks, and enables the execution of a formal process to address exceptions.
Global Compliance's Certification and Program Survey tool offers the following advantages:
Why Certify your Code of Conduct and Other Policies?
Your Code of Conduct and organizational policies set the tone for your corporate culture and expected business behavior. But compliance does not just happen. It requires a commitment by every employee, at every level of your organization. That’s why it’s important to have all employees certify this pledge — to signal each individual’s commitment to make decisions that are consistent with your organizational values, code of conduct and relevant laws and regulations. This certification process protects your organization and lessens the likelihood of business misconduct and other concerns such as lack of cultural diversity in the workplace.
Global Compliance enables you to automate the certification process in order to increase efficiency while providing a structured workflow and audit trail:
- Code Distribution — conveniently distribute your Code of Conduct, employee handbook and other policies online for easy access and reference
- Automated Attestation — easily document that each employee confirms receiving and reading the documents and acknowledges understanding and intent to comply with policies
- Exceptions Tracking — require employees to disclose exceptions and known violations of law or policies so that they can be reviewed by management
- Policy Violation Disclosure — provide a means for employees to identify and report possible violations so that they can be investigated
- Allegation Tracking and Analysis — automatically create cases for reported exceptions and possible violations within the AlertLine® Case Management system to enable proper workflow and handling; allows you to enforce consistent processes for the receipt, investigation, resolution and analysis of possible violations
- Employee Feedback and Surveys — gather valuable employee feedback to help improve your ethics and compliance program, organizational policies and procedures and corporate culture
Administration of the Certification and Program Survey service is performed through our online IntegriLink Portal. This user-friendly interface allows you to create, deploy and analyze certification and survey campaigns. If you have AlertLine hotline, case management and analytics and/or training services from Global Compliance, you’ll be able to access all of your program data from this one convenient portal — your ‘One Site for Insight.’
The IntegriLink Portal:
- Enables an on-going, iterative process around both certification and policy enhancements
- Offers a selection of pre-configured question types to simplify the creation of questionnaires and surveys
- Allows the incorporation of conditional logic (based on an answer to a previous question, you can skip a question or require an answer to an additional question) in order to document further detail
- Permits pre-launch testing and verification so that you are confident when you roll out your campaigns
- Provides the flexibility to segment campaign audience and execution timeline
- Provides options to support employees who do not have Internet access
- Allows customization of notifications and employee-facing pages by using your logo and photo
- Automates reminders to employees
- Enables the printing of completion certificates
- Employee-facing pages available in multiple languages to support global workforces
You need a real-time understanding of how your organization is absorbing and adhering to your policies. Our robust reporting capabilities enable you to analyze participation in your certification campaigns and identify issues so that they can quickly be addressed. Our query tools empower you to search a variety of key data points in both employee and campaign data. Our summary report library also contains a number of the most commonly-used standard reports:
- Completion — shows aggregate counts and percentages of which employees have and have not completed the certification process; allows for drill-down to the employee details behind each count and percentage
- Campaign Summary — shows summarized statistics for all responses captured for each question
- Exception — a list detailing all disclosures of known violations or non-compliance; ability to view this data is controlled by program administrator
- Allegation vs. Certification — shows the direct impact of training and certification on specific allegation type
Click on the following link to see Certification and Program Survey Reporting samples.