Delivery Options: Offline and Online Training
HRCI Credit Hours: 1.25
Why is Code of Conduct Training Important?
The Law Requires Training!
The amended Federal Sentencing Guidelines:
- Emphasize that simply distributing a written compliance and ethics policy to employees is not legally sufficient. Code of Conduct training is required in order to fulfill federal mandate requirements.
- Make periodic compliance and ethics training a requirement for all employees
Either offline or online training meets the requirements of the law.
Code of Conduct Training Course Overview
Most employees do not knowingly violate a law or policy. Instead, many ethical violations occur when an employee is faced with a difficult choice that requires the employee to balance competing interests where the right choice is not clear. Instead of simply preaching to employees the importance of ethical behavior, effective code of conduct training uses interactive audio-visual scenarios to address the "gray areas" and provides employees practical skills for identifying and resolving these ethical dilemmas.
Code of Conduct Training Course Content
The Model Code of Conduct training course includes these modules:
- Introduction
- Conflicts of Interest
- Gifts and Favors
- You Make the Call
- Use of Technology
- Confidential Information
- Crack the Code
- Financial Integrity
- Reporting Ethical Concerns
- Quiz
The MarketSite version of this code of ethics training course includes:
- Ethics Overview
- Confidential Information
- Conflicts of Interest
- Gifts and Favors
- Use of Technology
- Reporting Ethical Concerns
- Quiz
Who Should Take this Code of Conduct Training Course?
All employers should consider providing Code of Conduct training, either through an offline or online training program.
e-Counselor
Global Compliance's e-Counselor is a decision tree that your employees can use at anytime to guide them through workplace dilemmas that will question one's code of ethics. The e-Counselor is custom built to an organization's specific policies.
Crack the Code
In the Crack the Code exercise, employees must search for the answers to specific questions within your Code of Conduct. For example, up to what monetary value can a vendor gift be accepted? What telephone number should an employee call to make an accounting fraud complaint? In this exercise, employees become familiar with your Code of Conduct and how to use it to look up questions.
Anonymous Q & A Feature
Global Compliance's Code of Ethics training courses allow employees to submit questions, even anonymously and have those questions answered online.
New Refresher Courses Provided Each Year
Global Compliance provides its clients new refresher courses each year. The refresher courses address any changes in the law and new ethical dilemmas that your organization or industry may face.
Policy Receipt and Certification
Global Compliance's Code of Conduct training can require employees to electronically acknowledge that they have received your organization's Code of Conduct or similar document and certify that they are aware of any possible violations.
Customization
You may customize the Code of Conduct training courses to include:
- An audio-visual introduction from a high-ranking official welcoming employees to the course
- Instruction on your specific polices on each topic
- Scenarios that are specific to your organization's needs
- Global Compliance can deliver its modules in numerous languages and ensure that the course content is localized