Course Topic: Social Media and the Workplace

Global Compliance’s Social Media and the Workplace course teaches employees your organization’s position on the use of social media, such as Facebook and Twitter, and how to guard against inappropriate and illegal behavior, the violation of intellectual property rights, and the disclosure of your organization’s confidential information.


Why Train on this Topic?

Organizations are struggling with how to address their employees’ use of social media and how it relates to policies concerning such issues as confidentiality, harassment, and intellectual property rights.  Social media use is a real and growing phenomenon, as demonstrated by these numbers:  

• Twitter users create 50 million Tweets each day
• YouTube has surpassed the 100 million user mark in the US alone
• Facebook now has over 400 million users—who share more than 5 billion pieces of content each week
• Over 75% of employees are already using social networking sites such as Facebook, Twitter and LinkedIn for business purposes—up from 15 percent in 2007 (Awareness, Inc.)
• Nearly 20% of companies report that they have investigated the posting of confidential, sensitive or private information to a social network (Proofpoint)
• Approximately 8% of companies have terminated employees for organizational violations using social media (Proofpoint)

Unfortunately, most employees don’t understand that ethics and compliance rules that apply in the physical world follow them into the virtual world regardless of whether they’re at work, home, or anywhere else they may be connected.  The risks are real to your organization’s brand, reputation, bottom line and employees, and without proper training these risks will only continue to grow.

  

What Does This Course Cover?

Social Media and the Workplace training was developed by our in-house team of ethics and compliance experts, including former Department of Justice lawyers, Chief Compliance Officers and seasoned attorneys who have real-world experience with the challenges faced by your organization.  These experts have developed a course that will enable your employees to:

• Learn about the concept of online social networking generally and as it pertains to one's organization
• Understand your organization’s position on the use of social media
• Understand that the values and rules that currently govern workplace behavior also apply to interaction with the online world
• Learn principles to guide online social networking behavior 

In less than 30 minutes, your employees will understand how their use of social media relates to and impacts confidentiality, intellectual property, harassment and respect for co-workers—as well as acceptable and ethical work performance that protects and supports your brand and your organization.  Employees will learn: 

• To protect the organization’s confidential information
• To be aware of intellectual property rights
• Not to engage in illegal or inappropriate behavior while using organization resources
• Not to let social networking activity interfere with work duties

How is the Course Information Delivered?

Through a series of scenarios and interactive exercises, employees learn practical skills that are
necessary for the appropriate use of social media in the workplace. Employees are asked to answer multiple choice questions where they consider the possible outcomes and implications of potential misuses of social media. They are also required to correctly answer five questions in a ‘Quiz Show’ exercise in order to complete the course. The course concludes with customized information about how to get assistance and report potential violations within your organization.

Our Approach

Global Compliance has established itself as a leader in ethics and compliance training by
incorporating a simple philosophy and innovative approaches including:

• Engagement — Award-winning instructional design and entertaining multimedia
  methods rather than monotonous corporate-speak
• Accountability — The ability to easily track who has and has not completed the training
• ”Skip-Proof” Design — Employees must receive all instruction; they cannot skip
  through the training
• Modularity — Content is delivered in logical sections to maximize attention span
  and retention
• Customization and Personalization — Communicate with employees in their language
  and with content customized to your specific policies, industry, language and location
• Visual Branding — Our new Global Compliance Virtual 360^o creative platform allows ultimate flexibility for organizations to tailor the course visuals quickly and cost-effectively

Policy Receipt and Certification

Our training courses can require employees to review your company’s Code of Conduct
or other relevant policies; disclose any violations of the policies; and acknowledge
receipt and understanding of the policies.

 

Global ComplianceLMS — Learning Management System

All Global Compliance online courses are SCORM- and AICC-compliant to enable costeffective
interoperability and integration with existing Learning Management Systems.

We also offer Global ComplianceLMS, our innovative and flexible learning management
system that delivers flexible registration methods, integration with your HR system,
customizable email messages and robust reporting and tracking capabilities.
 

Performance Tools

Global Compliance offers a range of innovative tools to support and reinforce training and
awareness programs:

• E-Counselor^SM — Online, branching decision tool customized to your organization’s
  ethics and compliance policies; guides decisions and identifies when and from whom
  employees should seek guidance on ethics matters
• You Make the Call^SM — Interactive exercise placed at the end of course segments that
  quizzes users on content
• Q&A Whiteboard^SM — Tool that enables training participants to submit questions to
  designated company representatives; questions and answers can be anonymously
  posted and visible to all training participants to serve as an ongoing FAQ bulletin board
• Continuous Review — After taking the course, employees may return at any time to
  review the material they learned