Compliance in Action

Read just a few examples of how Global Compliance’s leading compliance training solutions have helped a wide range of organizations:

 

• Executive Training Case Study: Learn how we helped a Fortune 100 company train its leaders on ethics despite their belief they already knew everything they needed to know.
• Risk Based Training Case Study: Learn how we used online courses to train a 13,000 person workforce at an insurance company on new regulations in four months.
• Line Employee Training Case Study: Learn how we customized live integrity training to make it relevant to specific groups of employees at a health care company.
• Training for the Board of Directors Case Study: Learn how we designed relevant, interesting, fun, and fast compliance training for the Board of a Fortune 200 retailer.
• Management Training Case Study: Learn how we designed a Fortune 200 food products company’s ethics and compliance training so it was customized to the audience and able to be inserted into an existing training program.
• Case Studies: For a complete list of Case Studies from Global Compliance, visit our Case Study Library.

The Challenge

The CEO of a Fortune 100 international high tech company wanted his leaders around the world to take an all day ethics course. The vast majority of executives had already received ethics and compliance training and believed they already knew enough about ethics.

The Solution

Worked with management—very quickly--to identify pressure points and needs.  Based on this research, we developed eighteen case studies, presented in four different interactive formats to make the session relevant. To establish and keep an aggressive pace to the training, no segment was longer than 30 minutes, and many were no more than ten minutes. We used only four short segments of lecture totaling about 45 minutes. We employed anonymous voting technology, video cases with several possible outcomes, Integrity Survivor (a takeoff on the popular reality show), and a lot of structured discussion.

The Result

After one year of training the top 1,500 executives, compliance leadership went back to senior management and said, "We’re done. Now we want to create a shorter course for the next 3,000 managers." Management said "No, this was so good, do the same thing with them." The net result: two years, 32 sessions, 4,500 leaders trained. The course received the second highest evaluations of any offered. (First place was an optional two hour executive enrichment session.)

The Challenge

A nationally recognized insurance carrier needed to train its entire workforce of 13,000 people on new regulations. They had no access to trainers for a live approach and the due date for compliance with the training requirement was four months away.

The Solution

The expert, in-house advisors at Global Compliance’s Ethical Leadership Group (ELG) developed a series of three 30-minute computer based, interactive training courses that reviewed the regulations in layman's language and tested competency after each program topic. The entire development time from concept to program launch for all three courses was six weeks.

The Result

The client received much extremely positive feedback regarding how the courses took dry legal topics and turned them into something easy to understand. The participants also praised the high level of interactivity and visual appeal.

The Challenge

A large, newly merged health care company wanted to make its live, all employee annual integrity training more relevant to different audiences. They asked for a solution that would customize some part of the content while controlling cost.

The Solution

The expert, in-house advisors at Global Compliance’s Ethical Leadership Group (ELG) worked with the ethics and compliance staff to stratify all employees into nine distinct groups. We collaborated with client staff familiar with the functions in each group to develop custom case studies based on job duties. The specialized cases were dropped into the training framework that all employees would experience.

The Result

Training evaluations overwhelmingly reported that participants enjoyed the semi-customized approach much better than "one size fits all." Discussing their own issues helped make the compliance messages more real and relevant.

The Challenge

A Fortune 200 retailer asked us to conduct ethics and compliance training for the Board "that would be relevant, interesting, fun, and help build the team." In one hour. 
 

The Solution

We provided a high level review of the U.S. Sentencing Guidelines and best practices in the field, and working with ethics management compared the retailer's efforts to these practices. After consulting the lead director, we developed a series of case studies that engaged this experienced, professional board in issues relevant to them and the company. 
 

The Result

The session went so well that the Board Chair and the CEO extended the session for 20 minutes, and continued the conversation over dinner. All of the nine board members completed a post-session evaluation and said the training was informative. Six of the nine said it should be repeated annually (two more said it should be repeated if new information arose.) Fortunately, this kind of comment was representative: "Tonight was great; all areas were relevant."

The Challenge

A Fortune 200 food products company wanted to begin training on ethics and compliance, but they wanted a compliance training solution that could be customized to the audience and inserted into already in place training programs for managers. They were open to using outside facilitators at the beginning, but wanted to eventually facilitate the program using internal staff.

The Solution

Several of their current training programs offered a good platform for launching ethics training. The expert, in-house advisors at Global Compliance’s Ethical Leadership Group (ELG) used their internal terminology to link the discussion of ethics and compliance to familiar programs and initiatives. We employed wireless response keypads, games, case studies and small group discussion. The program content was tweaked to fit each different in place program.

The Result

What started as a pilot program embedded into a current management training seminar quickly grew into multiple programs that exist as part of larger group meetings for sales, legal, leadership development and others. The feedback has been so positive that other areas of the company are calling for help to customize the ethics messages for their employees.