Case Study: Program Structure
The Challenge
“We have a problem”, explained the General Counsel of a large energy firm. “We thought we were a good company. We thought we had a decent compliance program. But in the past year we have had several problems that lead some of us to wonder if either of these beliefs is true. What can you do to help?”
The Solution
A quick review of the existing compliance program found many gaps. Our in-house expert advisors at the Ethical Leadership Group (ELG) worked with the CEO and General Counsel to create an ethics and compliance structure appropriate for their business, then drafted charters and job responsibilities, and helped them select the best candidate for the position. Baseline assessments also found critical employee concerns that were addressed individually, and by making targeted changes in procedures and investments in training, communications, and discipline.
The Result
Employee understanding of and support of company standards and values have improved. More importantly, employee trust in the organization has increased markedly.