Integrity Diagnostics^SM Details

Invaluable insights to enhance your program and reduce risk

Integrity Diagnostics delivers not just metrics, but also tangible recommendations. You are empowered with actionable program suggestions that can be shared with executive leadership and the Board of Directors to improve your organization’s ethics and compliance program’s effectiveness. You receive:

• Quarterly diagnostic reports.
• Reports delivered in PDF format via e-mail to up to three recipients and can be forwarded and distributed to other relevant parties in your organization. The reports include:
  • Benchmarking results of your organization’s specific hotline/helpline data against the data in Global Compliance’s database.
  • “Management-ready” graphical charts that clearly communicate critical information.
  • Analysis of your reporting data with recommendations for reviewing and addressing outlying data.

• Patterns can be monitored over time by studying the following standard key metrics:
   
  • How many reports are you receiving?
  • How quickly are you resolving reports?
  • Are reporters identifying themselves?
  • Are anonymous reporters following up on their initial reports?
  • What types of allegations are being reported?
  • What is the severity of the allegations being reported?
  • How many allegations are being substantiated?
  • Are your anonymous reporters making their reports “in good faith”?
  • What intake methods are reporters using to submit allegations?

Global Compliance’s experienced consultants have identified “normal” ranges and median levels for your specific industry and all industries based on the aggregate data in our database, which includes more than two million reports. In order to analyze your reporting system, the data from all your report intake methods are compared to those ranges and medians, providing context for your numbers and types of reports.

Unlike many industry analyses which use averages, Integrity Diagnostics utilizes the median or middle point of the data as the main reference point in each metric, rather than the average. The median best represents the heart of the data for a particular measure and avoids the skewing which can occur in the calculation of an average.

Ranges are shown in addition to the median because the data being examined are not necessarily good or bad. We define the range of each metric as the span containing 80% of results, with 10% of companies falling above the maximum of the range and 10% below its minimum. In this way we account for the inherent variation in the cultures, environments and methods of the different companies in Global Compliance’s database.