AlertLine^® Suites and Bundled Employee Hotline Solutions

Comprehensive solutions from the industry pioneer and global leader

Regardless of your organization's size, geographic location, corporate structure or specialized needs, Global Compliance offers a comprehensive and integrated ethics hotline solution to meet your needs.

A complete employee hotline solution that provides the essential functionality to receive, manage and track issues reported from multiple sources. AlertLine is ideal for small- to medium-sized organizations in which a limited number of people are receiving reports and managing investigations.

For an enterprise approach to ethics hotlines and case management, AlertLine Expert enables customized data collection, in-depth management and tracking of assignments, additional notification capabilities, self-service configuration, management of user permissions to more closely manage workflow and advanced analytical capabilities. The Expert Suite is ideal for organizations with complex structures and cross-departmental workflow requirements.

For organizations based outside the U.S. or operating in multiple countries and territories, our solution incorporates best practices from our extensive global experience—and that comply with the many global data privacy laws and "whistleblower’’ hotline guidelines.  AlertLine Global provides the framework to accommodate language and cultural differences in telephone and web access, greetings and prompts, interpretation and translation and specific allegation types. So you can talk in the language your employees understand – no matter where they’re located.

• In-house Contact Center

• 24x7 availability and security
• Wide range of telephony options
• Phone, web, and mobile employee hotline solutions,
• Guided, intuitive or scripted interviews to yield actionable reports
• Greetings in up to 150 languages
• Multilingual report processing in up to 150 languages
• Follow-up reporting and response capabilities to enable ongoing communication
• Special handling procedures to avoid conflicts of interest
• Secure, on-demand software-as-a-service (SaaS) delivery through our web portal provides real-time access to case information for timely response
• Workflow automation and process controls enable consistent and thorough documentation for efficiency and effectiveness
• Robust query tools provide visibility into summary- and detail-level program information for critical insight and analysis
• Flexible client-defined configuration empowers users and permits customization within the corporate case management system