AlertLine^® Suites and Bundled Employee Hotline Solutions

Comprehensive solutions from the industry pioneer and global leader

Regardless of your organization's size, geographic location, corporate structure or specialized needs, Global Compliance offers a comprehensive and integrated ethics hotline solution to meet your needs.

A complete employee hotline solution that provides the essential functionality to receive, manage and track issues reported from multiple sources. AlertLine is ideal for small- to medium-sized organizations in which a limited number of people are receiving reports and managing investigations.

For an enterprise approach to ethics hotlines and case management, AlertLine Expert enables customized data collection, in-depth management and tracking of assignments, additional notification capabilities, self-service configuration, management of user permissions to more closely manage workflow and advanced analytical capabilities. The Expert Suite is ideal for organizations with complex structures and cross-departmental workflow requirements.

For organizations based outside the U.S. or operating in multiple countries and territories, our solution incorporates best practices from our extensive global experience—and that comply with the many global data privacy laws and "whistleblower’’ hotline guidelines.  AlertLine Global provides the framework to accommodate language and cultural differences in telephone and web access, greetings and prompts, interpretation and translation and specific allegation types. So you can talk in the language your employees understand – no matter where they’re located.

• 24x7 In-house Contact Center with live interviewers
  o Callers will always speak to a Live Person
  o Callers have the option to be anonymous
  o Calls are not recorded or traced and there is no caller ID in our Contact Center

• Phone Intake - Telephony  options for both domestic and international locations
• Web Intake - Web based reporting is included with service
• Mobile employee hotline solutions for report intake and case management via mobile device
• Online Case Management System, accessed via our  secure, on-demand software-as-a-service (SaaS) IntegriLink Portal, provides:
  o Database with audit trail for all case notes, attachments, assignments and investigations
  o Confidential two-way communication with anonymous reporters
  o Ability for clients to generate reports in the system for cases reported internally
  o Board/Audit Committee Monthly Management Reports auto generated by Global Compliance 

• Phone greetings, web reporting and interpretation/translation services in 180 languages
• Special Handling Procedures to avoid conflicts of interest if a program administrator or report recipient is named in a report
• Awareness Materials – Electronic, print-ready file of a Poster, Brochure and Wallet Card included with service
• Ask us how to optimize your AlertLine hotline suite for the Dodd-Frank SEC Whistleblower Program to minimize risk and impact from the new regulatory environment.