GlobalCompliance.com and AlertLine.com Privacy Policies
Global Compliance, headquartered in the United States, has created this Privacy Policy (“Policy”) to demonstrate its strong commitment to respecting your personal privacy and information concerning your use of this website and any personally identifying information you may provide (“Personal Data”). This Policy is applicable to your use of www.globalcompliance.com (the “Website”). It describes what information we may collect about you; how we use your information; how we protect it; and what choices you have on how your Personal Data is used.
When we refer to ourselves as "we" or "Global Compliance", we mean our entire company, including any company that we own or control (“subsidiary”) or any company owned or controlled by our parent corporation (“affiliate”). We may share information among our subsidiaries and affiliates. In addition, we may share information with the companies and individuals working with Global Compliance to promote and provide our services, but all information we share will always be protected under the terms of this Privacy Policy.
We encourage you to read this Policy thoroughly to understand our collection and use of information and Personal Data collected from visitors to this website and your rights with respect to our use and protection of your Personal Data. Your use of this website indicates your consent to the terms of this Policy.
This Policy does not apply to your use of any company reporting page on www.alertline.com (accessed from the website landing page by “clicking” on “File A Report”. You may review the AlertLine.com Privacy Policy here.
This Policy also does not apply to your use of MarketSite to purchase online course uses. Your purchase of online course uses is governed by the Privacy Policy of Authorize.net Corporation, which can be found here. See additional terms and conditions concerning MarketSite and Authorize.net below.
Global Compliance’s Collection of Information.
Cookies
This website often requires the use of encrypted or non-encrypted cookies. Cookies are data that a web server transfers to an individual's computer for recordkeeping purposes. Cookies are an industry standard used by many websites and may be used for security and other account administrative functions.
Cookies do not cause damage to your computer systems or files, and only the website that transferred a particular cookie to you can read, modify or delete the cookie. If you do not want information collected through the use of cookies, there are simple procedures in most browsers that allow you to delete existing cookies, to automatically decline cookies or to be given the choice of declining or accepting the transfer of particular cookies to your computer. Please refer to your browser instructions or help screen to learn more about these functions. You should note, however, that declining cookies may make it difficult or impossible for you to use portions of the website.
Pixel Tags.
In your use of the website may collect personal and non-Personal Data through the use so-called "pixel tags", "web beacons", "clear GIFs" or similar means (collectively, "Pixel Tags") to compile aggregate statistics about website usage and response rates. Pixel Tags allow Global Compliance to count users who have visited certain pages of the website and to help determine the effectiveness of promotional or advertising campaigns. When used in HTML-formatted email messages, Pixel Tags can tell the sender whether and when the email has been opened.
Browser and Referrer Information
Global Compliance may also track information provided to us by your browser, including the website you came from (known as the referring URL) and other environmental variables. “Environmental variables” include, among other things, the time you accessed this website, the type of web browsers and operating system or platform you used and the pages you visit while at this website. We do not track IP addresses.
Information Provided By You
We may collect Personal Data about you, such as your name, postal address, telephone and mobile numbers, e-mail address, when you provide it to us while on this website, such as when you request that we contact you concerning our services, purchase online training courses, sign up for a webinar or download an archived webinar, sign up for an in-person seminar, sign up for a newsletter, enter a contest or participate in a survey or otherwise interact with this website. In requesting that we contact you or in registering for services, you will be asked to provide identifying information. On the registration screen, we clearly label which information is required for registration and which information is optional and may be given at your discretion.
This Policy also applies to information you may provide to Global Compliance by means other than this website. It governs Personal Data provided to Global Compliance by telephone, email, facsimile, in-person or other means, including Personal Data concerning third parties.
Website Purchases
Global Compliance uses Authorize.net Corporation (“Authorize.net”), a third party e-commerce service provider, to process credit card payments for purchases of online course uses from the MarketSite. Authorize.net, is a corporation organized under the laws of the State of Delaware, USA, with corporate headquarters in San Francisco, California, USA. When you purchase course uses from the MarketSite, a pop-up window appears for processing of your transaction. All information submitted to the MarketSite platform is submitted directly to Authorize.net and is processed by Authorize.net’s platform, including all financial and other Personal Data related to the transaction. Financial information is not collected by or later provided to Global Compliance. Any financial and Personal Data you provide in connection with the purchase of online course uses is collected and processed by Authorize.net and with respect to any such transaction, Authorize.net’s Terms of Use and Privacy Policy shall control.
NOTE TO POTENTIAL MARKETSITE PURCHASERS FROM THE EUROPEAN UNION: AUTHORIZE.NET IS NOT CERTIFIED UNDER THE SAFE HARBOR FRAMEWORK DEVELOPED BY THE U.S. DEPARTMENT OF COMMERCE IN CONSULTATION WITH THE EUROPEAN COMMISSION. REFER TO SECTION 5 OF THE AUTHORIZE.NET PRIVACY POLICY.
NOTE TO POTENTIAL MARKETSITE PURCHASERS FROM SWITZERLAND: AUTHORIZE.NET IS NOT CERTIFIED UNDER THE U.S.-SWISS SAFE HARBOR FRAMEWORK DEVELOPED BY THE U.S. DEPARTMENT OF COMMERCE IN CONSULTATION WITH THE FEDERAL DATA PROTECTION AND INFORMATION COMMISSIONER OF SWITZERLAND. REFER TO SECTION 5 OF THE AUTHORIZE.NET PRIVACY POLICY.
Global Compliance’s Use of Your Information
Business Purposes
We may use both passively collected information and the Personal Data you provide to us through the website for all legal purposes, which may include, but are not limited to, responding to your requests, processing your requested transactions, for administrative purposes such as conducting webinars and contests, to track which parts of this website are of interest to you and occasionally contacting you by telephone (if you have provided that information) or sending you advertising and/or promotional material that we believe may be of interest to you (if you have provided your email address our mailing address).
We may also use Personal Data provided by you, collected by cookies, Pixel Tags and web server for internal business purposes, such as optimizing website experiences and analyzing and managing our business.
Business Transfers
If Global Compliance sells all or part of its stock or assets or merges with another company, it may include the above-described information, including Personal Data among the assets transferred to the acquiring or surviving company. In any such instance, Global Compliance will require the acquiring or surviving company to comply with the terms of this Policy.
Use of Third Parties
In some instances, we may contract with other companies and individuals to help us provide services. For example, we may host our website on another company's computers, hire technical consultants to maintain our website, or work with companies to remove repetitive information from customer lists, analyze collected data, provide marketing or sales services and provide customer service. In order to perform their jobs, these other individuals and companies may have limited access to some of the Personal Data we maintain about visitors to our website. In addition, other companies may collect information on our behalf through their sites. We require such companies to comply with the terms of this Policy, to limit their access to any Personal Data to the minimum necessary to perform their obligations, and not to use the information they may access for purposes other than fulfilling their responsibilities to us.
No Other Uses
Other than as outlined above, we will not use your Personal Data for any other purpose and will not provide it to any other third parties.
Opt-Out Information
You may at any time request that we not contact you by telephone, opt-out from receiving future information or communications and request that we delete all of your Personal Data from our records. To make any of the requests described in the preceding sentence, send an email to privacy@globalcompliance.com. This e-mail address is protected from spambots; you will need JavaScript enabled to view it with your request. In the alternative, you may call 1-800-528-5745 and ask to speak to the Chief Privacy Officer or send a letter to Global Compliance, 13950 Ballantyne Corporate Place, Charlotte, NC 28277, USA, attention: Marketing Opt Out. In addition, opt-out information is included in all electronic communications sent to you from Global Compliance. Even though you opt-out of future information or communications, where it is directly necessary to contact you concerning services you or your company have purchased from Global Compliance, you consent to our contacting you at any address provided.
Note Regarding Use of this Site by Children
This website is not directed at children and we request that children do not provide Personal Data through the website. If you believe that a child has disclosed Personal Data to us or that we have linked to a third-party site that is directed at children or that may collects Personal Data from children, please contact us at privacy@globalcompliance.com. This e-mail address is protected from spambots; you will need JavaScript enabled to view it so that the information and/or link can be deleted. In the alternative, you may call 1-800-528-5745 and ask to speak to the Chief Privacy Officer or send a letter to Global Compliance, 13950 Ballantyne Corporate Place, Charlotte, NC 28277, USA, attention: Chief Privacy Officer.
Protection of Information
Global Compliance’s Commitment to Security
Global Compliance has implemented technology and security policies, rules, and other measures to protect the personal data that we have under our control from unauthorized access, improper use, alteration, unlawful or accidental destruction, and accidental loss. We also protect your information by requiring that all our employees and others who have access to or are associated with the processing of your data respect your confidentiality. Global Compliance employees are bound by confidentiality obligations that require they protect the security and confidentiality of Personal Data within Global Compliance’s possession. Employees who violate these obligations are subject to disciplinary action, up to and including termination.
Linked Internet Websites
As a service to our clients and visitors, this website provides hyperlinks to resources that are related to our services. These hyperlinks, which are highlighted words or pictures within a hypertext document, when clicked, take you to another place within the document, to another document altogether or to a third-party site not owned or controlled by Global Compliance. Such third party sites may collect and disclose information in a manner that is different from this website. Global Compliance is not responsible for the collection, use, or disclosure of information collected through these third-party sites and expressly disclaims any and all liability related to such collection, use, or disclosure.
Compliance with Safe Harbor Frameworks
Global Compliance complies with the U.S.-EU Safe Harbor Framework and the U.S.-Swiss Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of Personal Data from European Union member countries and Switzerland. Global Compliance has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view Global Compliance’s certification, please visit http://www.export.gov/safeharbor.
Access to Your Personal Data
If you wish to obtain a copy of particular information you provided to the Global Compliance, or if you become aware the information is incorrect and you would like us to correct or delete it, please contact us at privacy@globalcompliance.com. This e-mail address is protected from spambots; you will need JavaScript enabled to view it so that the information and/or link can be deleted. In the alternative, you may call 1-800-528-5745 and ask to speak to the Chief Privacy Officer or send a letter to Global Compliance, 13950 Ballantyne Corporate Place, Charlotte, NC 28277, USA, attention: Chief Privacy Officer.
Global Compliance affirms that it will correct, amend or delete any erroneous data if instructed to do so by you, subject to the Safe Harbor principles of proportionality, data quality and reasonableness. We always will endeavor to respond within an appropriate timeframe to any request for access or correction of Personal Data.
Enforcement of this Privacy Policy
Global Compliance will cooperate with the Swiss and EU Data Protection Authorities and the Department of Commerce to resolve any complaints and disputes arising in connection with this Policy. All Global Compliance employees will be required to be familiar with and adhere to this Policy. Global Compliance will investigate any reported complaints of violations of this Policy and will take prompt remedial action where violations are found. In order to inquire or complain about the Policy or anything related to the processing, protection and security of Personal Data handled by Global Compliance, please contact us at privacy@globalcompliance.com. This e-mail address is protected from spambots; you will need JavaScript enabled to view it so that the information and/or link can be deleted. In the alternative, you may call 1-800-528-5745 and ask to speak to the Chief Privacy Officer or send a letter to Global Compliance, 13950 Ballantyne Corporate Place, Charlotte, NC 28277, USA, attention: Chief Privacy Officer.
Amendments to This Privacy Policy
From time to time, the Global Compliance may update, modify or change this Policy. When this occurs, its new privacy policy will be posted on the website. You should check the website periodically to review the most recent Privacy Policy.
Last amendment: 24 January 2012.
AlertLine.com Privacy Policy
This confidential online reporting website (“Website”) is hosted by Global Compliance Services, Inc., a company headquartered in the United States (“Global Compliance”) on behalf of its client, the company identified on the landing page of each reporting website (“Company”). Global Compliance also operates the Company’s associated confidential telephone reporting service (“Telephone Hotline”). This Privacy Policy (“Policy”) applies to Global Compliance’s collection, use and storage of information collected by Global Compliance through the Website and the Telephone Hotline (collectively, the “Hotline Program”) on Company’s behalf.
The Hotline Program is made available by the Company to allow employees, and in some instances, related third parties, to report legal and ethical issues related to the business operations of the Company. Your use of the Hotline Program is subject to applicable laws and regulations governing the disclosure and use of personally identifiable information (“Personal Data”). Your intentional, bad-faith, misuse of the Reporting Program may result in civil or criminal liability.
Before using the Hotline Program, please read this Policy thoroughly as it governs your use of the Hotline Program, including, without limitation, this Website. If you do not agree to the terms and conditions below, you should not use the Hotline Program and may report your concerns through alternative communication channels provided for you by the Company. If you are comfortable doing so, before using the Reporting Program, you are encouraged to speak first with your supervisor or a human resources representative at the Company.
Information Collected
The purpose of the Hotline Program is to convey the following information to the Company: your name and contact details, any question or issues that you may have, the name and title of all individuals you may be reporting, and a description of any questionable conduct, including all relevant details.
The information you supply about yourself, your colleagues, or any aspect of the Company’s operations may result in decisions that affect others. We therefore ask you to provide only information that, to the best of your knowledge, is correct. You will not be sanctioned for submitting information in good faith. However, if you knowingly provide false or misleading information, it may result in disciplinary action and, in some instances, civil and/or criminal liability.
The information you submit will be treated confidentially. We encourage you to identify yourself so that the Company can follow up with questions it might have and the Company can better protect you against any retaliation for your use of the Hotline Program. Anonymous reports are discouraged and should only be used due to exceptional circumstances. However, if necessary, with special exceptions, you may submit an issue or concern to the Hotline Program without identifying yourself. Please note that you are also not obliged to provide the names or Personal Data of co-workers.
Except for the information provided by reporters to the Hotline Program, Global Compliance collects no other identifying information concerning reporters, including, without limitation, ISP addresses, browser information or any other similar types of information. The Website does not use cookies.
Special Exceptions to Anonymous Reporting
Due to local laws, you will be required to identify yourself if you are (i) reporting from Spain or Portugal or (ii) reporting any Personal Data (including the name or title) of an individual who resides in Spain or Portugal. In addition, if you do not identify yourself, the Company may be unable to investigate your reported allegations concerning an individual or individuals residing in Finland, The Netherlands, France or Switzerland.
Global Compliance’s Processing and Use of the Information
Following completion of a call to the Telephone Hotline or submission of a report to this Website, Global Compliance will prepare a report containing the information provided during the telephone call or disclosed in the website report, as applicable. Unless otherwise instructed by the Company, Global Compliance emails an encrypted link to designated individuals within the Company, indicating that a report has been submitted to the Company’s database account which is hosted by Global Compliance on its servers located in the United States.
Following submission of a report, the Company may further process the information in the report, including Personal Data. Please refer to the Company’s website or request a copy of the Company’s Privacy Policy from the Chief Privacy Officer, General Counsel or Human Resources Department. Once reported information has been submitted or otherwise made available to the Company, the Company’s Privacy Policy and/or Code of Conduct control any further use, processing and storage of the reported information. Global Compliance does not determine any further transfer of the disclosed information outside of the United States, nor does Global Compliance control when Personal Data is deleted from reports.
Upon Company’s specific request, Global Compliance may assist Company with technical details concerning maintenance of reported information in the Company’s database account or Global Compliance’s server. In such an instance, Personal Data may be accessed by Global Compliance personnel only for the purpose of providing support services to the Company.
Terms Specific to Reports Concerning Individuals Residing in the European Union
In operating the Hotline Program and hosting reported information on its servers, Global Compliance complies with the U.S.-EU Safe Harbor Framework and the U.S.-Swiss Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of Personal Data from European Union member countries and Switzerland. Global Compliance has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view Global Compliance’s certification, please visit http://www.export.gov/safeharbor.
Protection of Reported Information
Global Compliance has implemented technology and security policies, rules, and other measures to protect the Personal Data and other reported information from unauthorized access, improper use, alteration, unlawful or accidental destruction, and accidental loss while resident on Global Compliance’s servers. We also protect your information by requiring that all our employees and others who have access to or are associated with the processing Personal Data respect the confidentiality of both reporters and other individuals referenced in reported information. Global Compliance employees are bound by confidentiality obligations that require they protect the security and confidentiality of Personal Data within Global Compliance’s possession. Employees who violate these obligations are subject to disciplinary action, up to and including termination
Note Regarding Children
This website is not directed at children and we request that children do not provide Personal Data through the website. If you believe that a child has disclosed Personal Data to us or that we have linked to a third-party site that is directed at children or that may collects Personal Data from children, please contact us at privacy@globalcompliance.com. This e-mail address is protected from spambots; you will need JavaScript enabled to view it so that the information and/or link can be deleted. In the alternative, you may call 1-800-528-5745 and ask to speak to the Chief Privacy Officer or send a letter to Global Compliance, 13950 Ballantyne Corporate Place, Charlotte, NC 28277, USA, attention: Chief Privacy Officer.
Access to Your Personal Data
If you wish to obtain a copy of particular information you provided to the Global Compliance, or if you become aware the information is incorrect and you would like us to correct or delete it, please contact the Company to request access or correction/deletion. If you are unable to resolve the matter with the Company, please contact us at privacy@globalcompliance.com. This e-mail address is protected from spambots; you will need JavaScript enabled to view it so that the information and/or link can be deleted. In the alternative, you may call 1-800-528-5745 and ask to speak to the Chief Privacy Officer or send a letter to Global Compliance, 13950 Ballantyne Corporate Place, Charlotte, NC 28277, USA, attention: Chief Privacy Officer. We always will endeavor to respond within an appropriate timeframe to any request information request.
Enforcement of this Policy
Global Compliance will cooperate with the Swiss and EU Data Protection Authorities and the Department of Commerce to resolve any complaints and disputes arising in connection with this Policy. All Global Compliance employees will be required to be familiar with and adhere to this Policy. Global Compliance will investigate any reported complaints of violations of this Policy and will take prompt remedial action where violations are found. In order to inquire or complain about the Policy or anything related to the processing, protection and security of Personal Data handled by Global Compliance, please contact us at privacy@globalcompliance.com. This e-mail address is protected from spambots; you will need JavaScript enabled to view it so that the information and/or link can be deleted. In the alternative, you may call 1-800-528-5745 and ask to speak to the Chief Privacy Officer or send a letter to Global Compliance, 13950 Ballantyne Corporate Place, Charlotte, NC 28277, USA, attention: Chief Privacy Officer.
Amendments to This Privacy Policy
From time to time, the Global Compliance may update, modify or change this Policy. When this occurs, its new privacy policy will be posted on the website. You should check the website periodically to review the most recent Privacy Policy.
Last amendment: 24 January 2012